Privacy Statement

1. Introduction

  1. StudyLuna (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your personal information when you use our online Learning Management System (LMS) and associated services.
  2. Our contact information is: StudyLuna, Moutheuvelsweg 40, 6171VJ, Stein  
  3. Email: info@studyluna.com  

2. Information We Collect

  1. We collect the following types of information:

  2. Personal Information: 

    • Name 
    • Email address 
    • Billing address 
    • Payment information 
    • Academic background (if provided)  

  3. Usage Data: 

    • Log data (IP address, browser type, pages visited) 
    • Course progress and completion data 
    • Quiz and assessment results
  4. Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on our platform. You can manage your cookie preferences through your browser settings. For more information on how we collect personal data when you visit our website, and to update your cookie preferences, please see our Cookie Notice.

3. How We Use Your Information 

  1. We use your personal information to: 
  • Provide and maintain our Service 
  • Process payments and send invoices 
  • Personalize your learning experience 
  • Communicate with you about your account and our Service
  • Analyze usage patterns to improve our Service 
  • Comply with legal obligations 
  • Send information mails and newsletters 

    4. Data Sharing and Disclosure 

    1. We may share your information with: 
      • Service providers who assist in operating our platform 
      • Payment processors for handling transactions 
      • Legal authorities when required by law
    2. We do not sell your personal information to third parties. 

      5. Data Retention 

      1. We retain your personal information for as long as necessary to provide our Service and comply with legal obligations. You can request deletion of your data as described in Section 7. 

      6. Data Security 

      1. We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. 

      7. Your Rights

      1. Under the General Data Protection Regulation (GDPR), you have the following rights:
      • Right to access your personal data 
      • Right to rectify inaccurate personal data 
      • Right to erase your personal data 
      • Right to restrict processing of your personal data 
      • Right to data portability 
      • Right to object to processing of your personal data

      2. To exercise these rights, please contact our Privacy Officer (see contact details below).

      3. In some cases, we rely on your specific consent to process certain personal data, such as for sending you a newsletter. You may withdraw your consent at any time by, for instance, clicking a footer at the end of the newsletter sent to you, or by contacting us at info@studyluna.com. 

      8. International Data Transfers 

      1. As we serve users worldwide, your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place for such transfers. 

      9. Changes to This Privacy Statement

      1. We may update this Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on this page and updating the “Last updated” date. 

      Security

      1. If you have any questions about this Privacy Statement or our data practices, please contact our Privacy Officer:
        Erik van Kempen, StudyLuna Moutheuvelsweg 40, 6171VJ Stein Email: info@studyluna.com 
      2. You have the right to lodge a complaint with a supervisory authority. In the Netherlands, this is the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). 

      This privacy statement was last updated on 25-September-2024.